We guarantee to despatch all orders within 3 working days of receipt of payment. Working days are Monday to Friday excluding all Bank Holidays. If your order is urgent, please contact us prior to placing your order and we will do our best to accommodate your request. Unfortunately, we currently only ship our products within the UK.
Late or missing deliveries
We will try to our best to make sure that your order is delivered to you as soon as possible. However, if the parcel doesn’t arrive on the promised delivery date, please wait until 4 days after that date to receive your order in case of a delay. If the products still don’t arrive after this period has lapsed, please let us know and we will investigate this matter immediately. We aim to get back to you within 7 working days.
We endeavour to package our goods in a condition suitable for postage and to reach you undamaged. If, however, your goods reach you in a damaged condition, please email us within 48 hours of receipt so we can advise you and investigate the damage with the postal company.